We look at how six companies dealt with a major problem -- from security breaches, EHR implementation snafus, mitigating medication errors to general organizational communication -- and figured out how to get back on track. Hint: Not all of the solutions were high tech.

Click on the next slide to find out how HIT problems are solved in 2017 

Wake Forest Baptist Medical Center in Winston-Salem was losing millions of dollars due to a costly EHR implementation using an antiquated platform that needed to be replaced. The board decided to make a core investment in covering their core infrastructure. It worked.

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In the absence of a "one-size-fits-all model that generates positive outcomes across all metrics," Chilmark Research instead took a look at three different health systems that have been pursuing pop health for years – from Trenton Health implementing an HIE from multiple array of EHRs to Marshwood making use of huge amounts of data from the 1960s to update their EHR platform – a lot of organizations are drawing lessons from the clinical and technology choices they made as they seek success in the era of accountability.

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Shields Health Care Group found success in implementing Six Sigma, a process improvement methodology, to identify changes needed in its revenue cycle business. A pilot test implementing a new process and the launch of a pre-service collection process, Shields ended up getting 30 percent of payments up front. The key to success wasn't implementing new software, it was the organization's communication process.

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