Financial/Revenue Cycle Management
A report from Bain and KLAS sees 80% of chief information officers and other tech leaders boosting their investments in software and digital tools. They've got rev cycle and clinical workflows top of mind, but their AI plans are still coming into focus.
The payer says its new care management platform built on Salesforce Health Cloud helps understand members' care needs better and other tools reduce the processing time for benefits administration from 24 hours to five minutes.
The Salt Lake City health system cites "significantly higher" provider satisfaction scores as it moves to a single electronic health record. UPMC's switch to Epic for inpatient care by 2026, meanwhile, will be "transformative," says its CIO.
John Riggi, national advisor for cybersecurity and risk at the American Hospital Association, sees a fraught cyber threat landscape that's being transformed by artificial intelligence. He previews his keynote at the HIMSS Healthcare Cybersecurity Forum.
The company will use the funds to meet the growing demand for ElliQ, its conversational AI-powered robot that acts as a companion to seniors.
While developing strong functionality is important, even vendors with the best technology must combine that with proactive service so customers can get the most out of their solutions, say KLAS researchers.
Health systems should get organized on alignment, transparency and reciprocity to further their VBC efforts, and providers need support to better understand and interpret population health data, says John Fryer, president of Tribus and CRO at Lumeris.
Also: eClinicalWorks now offers a suite of patient engagement capabilities through a collaboration between Ero Health and HealthTalk A.I.
In its first year at Medica, HealthRules Promote supported more than 400 configuration projects and yielded an estimated $750,000 cost savings, according to the company.
New research by the Ponemon Institute and IBM Security revealed that the global average cost of a data breach reached $4.45 million and the costs of avoiding law enforcement after a ransomware attack have increased by $470,000.
