Quality and Safety

Doctor using EHR in hospital
By Mike Miliard 11:06 am September 13, 2023
Electronic health records that deliver suboptimal user experience are more likely to lead to alert fatigue and less likely to catch errors that could impact hospital safety, University of Utah Health research shows.
Doctors and payers sit around a table discussing claims data, prior authorizations and more.
By Andrea Fox 11:06 am September 13, 2023
The payer says its new care management platform built on Salesforce Health Cloud helps understand members' care needs better and other tools reduce the processing time for benefits administration from 24 hours to five minutes. 
Epic trade show sign
By Mike Miliard 11:23 am September 11, 2023
The Salt Lake City health system cites "significantly higher" provider satisfaction scores as it moves to a single electronic health record. UPMC's switch to Epic for inpatient care by 2026, meanwhile, will be "transformative," says its CIO.
Pawan Jindal of Darena Solutions on EHRs
By Bill Siwicki 10:56 am September 08, 2023
Better EHRs deliver better outcomes. They also protect patients and providers, fuel powerful research and much more. But health systems face many challenges managing data across care settings – one expert offers guidance.
Intermountain, SoNE Health and UCLA Medical security leaders at HIMSS Healthcare Cybersecurity Forum
By Mike Miliard 03:45 pm September 07, 2023
Cybersecurity leaders from Intermountain, UCLA Medical and SoNE Health discuss the "delicate balance" of educating hospital staff – not just to avoid phishing tricks, but to gain understanding and appreciation for day-to-day cyber hygiene.
Narinder Singh of LookDeep Health on AI
By Bill Siwicki 10:57 am September 07, 2023
"Nurses cannot be everywhere at once," says one expert in video monitoring, who sees promise in "watching AI" helping overworked RNs track patterns in hospital patients over longer periods of time to gain insights into their health trajectory.
stethoscope on iPad
By Bill Siwicki 11:33 am September 01, 2023
Ryan Sousa, vice president of data and analytics/AI at Pivot Point Consulting, discusses what the data problem heralds for the future of HIT, and talks AI and the right to health.
Cybersecurity professional managing ransomware risk
By Mike Miliard 11:11 am September 01, 2023
John Riggi, national advisor for cybersecurity and risk at the American Hospital Association, sees a fraught cyber threat landscape that's being transformed by artificial intelligence. He previews his keynote at the HIMSS Healthcare Cybersecurity Forum.
Gharib Gharibi of TripleBlind on generative AI
By Bill Siwicki 10:31 am September 01, 2023
IT leaders need to take a step back and ensure they are truly prepared to use large language models, says one computer scientist who offers detailed deployment advice.
Patient in a blue sweater comforter recuperates at home and receives an IV infusion while checking patient portal information on a cell phone.
By Andrea Fox 08:17 am September 01, 2023
Dr. John Busigin, Covenant Health's Advanced Care at Home medical director, said that 20-30% of patients who traditionally received high acuity care at hospitals could receive virtual care through the program.